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IMPORTANT UPDATES

Last updated: January 6, 2021

***We are experiencing high call volumes***

Thank you for your continued patience. Your time is valuable and your details are important to us. We promise a fast response via email or chat during business hours.

Effective 11/23, Envista branches will operate as drive-thru/ATM only. Lobbies will be available for accessing safe deposit boxes by appointment only. As the COVID-19 situation evolves in our community, we promise to continue adjusting how to best serve you, as safely as possible.

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Up-to-Date Locations and Hours

Branch

Address

Lobby 

Lobby Hours

Drive Thru

Drive Thru Hours

ATM

Wanamaker 3626 SW Wanamaker Closed Temporarily --------- Open M-F 7a - 6p
Sat 9a-1p
Open
Lake Shawnee 3321 SE 28th Terr Closed Temporarily --------- Open M-F 7a - 6p
Sat 9a-1p
Open
Oakland 501 NE Lake St Closed Temporarily --------- Open M-F 7a - 6p
Sat 9a-1p
Open
21st & Belle 2120 SW Belle Closed Temporarily --------- Open M-F 7a - 6p
Sat 9a-1p
Open
10th & Jewell 2015 SW 10th  Closed Temporarily --------- Open M-F 7a - 6p
Sat 9a-1p
Open
North 811 NW 25th St Closed Temporarily --------- Open M-F 7a - 6p
Sat 9a-1p
Open
Holliday Square 517 SW 29th St Closed Temporarily --------- Open M-F 7a - 6p
Sat 9a-1p
Open
Lawrence 1555 Wakarusa Dr Closed Temporarily --------- Open M-F 7a - 6p
Sat 9a-1p
Open
Hutchinson 1803 N Lorraine St Closed Temporarily --------- Open M-F 7a - 6p
Sat 9a-1p
Open

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We are making every effort to ensure you have continued support and access to your accounts – in person, over the phone and online. Should you need any assistance:

  • Email our team at [email protected]
  • Chat online with our team at envistacu.com
  • Call our team at 785-228-0149
  • Call TouchTone Teller to access your automated account information at 785-228-2081 or Toll Free at 844-835-8531.
  • Online & Mobile Banking - Access your account, pay bills and deposit checks anytime and anywhere. If you haven’t already enrolled in Online Banking or downloaded our Mobile App, it’s quick and convenient.
  • In-Person - Drive-thrus are open to serve you
  • ATM - Our ATMs are open and available

 


Stimulus Payments

The first wave of stimulus payments has been sent electronically and will continue to arrive over the next few weeks. We know you may still have questions. We are here to help you find answers.

I was expecting my payment to already be in my account but I don't see it. When will my payment be deposited?
We wish we could give you a definite date, however, you can be confident that once Envista receives a stimulus payment in your name it will be deposited as soon as possible. Luckily, the IRS has re-launched their previous website to help you track down your payment. Visit the Get My Payment website to:

  • • Check the status of a stimulus payment (so you'll know approximately when it will reach your account or when a check will be mailed)
  • • Confirm whether you want to receive it by direct deposit or check if it has not yet been sent

PRO TIP: To keep tabs on your stimulus payment, set up an eAlert in online banking to receive an email or text when your direct deposit arrives. Just log in, select Additional Services, then Alerts & Notifications.

Who qualifies for a stimulus check?
Individual taxpayers earning up to $75,000 a year and couples who filed taxes jointly with annual incomes up to $150,000 will be eligible for the payments. Households will also get a $600 payment for every dependent child. However, those with dependent children over the age of 17 won’t receive a check and they can’t collect one for themselves. Eligibility is determined based on individuals’ 2019 tax returns. But those who made less money in 2020 than the previous year can still claim this money in the form of a refundable tax credit when they file their taxes.

How much will my stimulus check be?
Your payment amount will be based on your most recently filed tax return. For more details visit IRS.gov.
 
How will I receive my payment?
According to the IRS, most of these payments will be sent via ACH (Direct Deposit) without any action on your part. If you filed your 2019 tax return and have an account linked to your tax refund, the IRS will calculate and automatically direct deposit your payment into the account you provided on your tax return. If you receive Social Security, Railroad Retirement or Social Security Disability Insurance benefits via direct deposit, your payment will automatically go to that associated account, even if you didn’t file a tax return.

  • If no deposit account information is available to enable direct deposit, the Treasury will mail a check unless you choose to provide your account information to the IRS through their secure portal.

I want to update/change my direct deposit information. How do I go about making the change?
If you want to change or update your direct deposit information with the IRS, you can provide your Envista account information online through the secure portal on the IRS website. This will allow you to receive your payment sooner instead of waiting for a check in the mail.
 
I don’t want to wait for a paper check and would prefer to have my payment sent through direct deposit. What information do I need?
To have your check deposited into your Envista account, use our routing number, 301179902, and your Envista account number.  Your account number can be found in online or mobile banking by clicking the “Details” link under the account you want the funds deposited.
 
What if I don’t want to provide the IRS my direct deposit information?
That’s okay, it’s not required. This means you will be issued a paper check mailed to the address the IRS has on file. You can deposit the check into your account at any of our drive-thrus, or quickly and easily using your Envista App mobile deposit.

The IRS site states my payment was supposed to have already been sent, but it isn’t in my account. Can you please help me find my payment?  
We understand this is very frustrating. If you have checked on the Get My Payment site and are getting the response the payment was remitted, you will need to wait to get a letter from the Treasury and report non-receipt.
 
In some cases, the payment could be offset if you owe funds to federal agencies and states. Envista does not have access to know if your funds were offset. Learn more about the Treasury Offset Program.
    
Stimulus Check Scams
Please remember, the IRS will never call, text, mail, message you on social media, or email you to verify your bank account information so you can get your refund faster. Do not open any suspicious texts or emails, or click any attachments or links, and do not provide any of your direct deposit or banking information if asked. Envista Credit Union will also not call you to ask to confirm any information on your account. 


Frequently Asked Questions

TouchTone Teller:
To access telephone banking for the first time after the conversion is complete on Tuesday, November 3, you will need to use the last 4 digits of your social security number as the PIN number. You may change your PIN in TouchTone Teller after your inital access.

Online Loan Payments:
We outlined in prior communication that with the system upgrade, account numbers would look a little different. Here’s a good example.

For online payments, you'll notice the site no longer asks for account number and loan suffix. Now you'll just put those two numbers together for your full "Full Loan Account" number. Example: If before you were using Account Number 12345-6 Suffix 5100, now you'll enter 1234565100. 

Online Banking:
If you are experiencing trouble logging in to Online Banking and the system is asking for an Access Code, please try entering the last four digits of your social security number. Check out this quick video on how to rename, reorder and hide accounts. 

Statements:
The statement format and some descriptions have changed slightly, however, the content has remained the same. Click for a detailed example


We are here to help.

We aren't going anywhere. Your money is safe and available when you need it. You can feel confident that our business systems, processes and commitments remain strong and ready to serve you and service your accounts as always. If you are experiencing a financial hardship, we are here to help. Please email or call us at 785-228-0149, or click here to learn about financial hardship assistance options.

Loan Hardship Assistance

Thank you for choosing Envista. Our team works hard every day to serve your banking needs and honor your trust and loyalty.


Coronavirus Fraud Information

Scammers are taking advantage of the Coronavirus situation. We want you to be informed and prepared. We've put together a few resources to help you remain vigilant.

Fraud Prevention Resources

Giving back

to our communities.

EnvistaCares